Sales and general questions
Questions about which product fits, prices, Windows availability or the Hand & Eye bundle.
Orders and refunds
Include the purchaser's name, order email and order reference. Do not send card details.
Product support
For installation, activation, updates or a document that is not behaving as expected.
Privacy and legal
Use this route for a privacy rights request, data protection complaint or legal notice.
Company details
- Legal name
- ONE BOY MEDIA LIMITED
- Company number
- 13665884
- Registered in
- England and Wales
- Registered office
- available via Companies House
- Website
- handpresstools.co.uk
- VAT number
- Not VAT registered
The registered office is a postal legal address. Product support should use the support route above once it is active.
What to include
- A short description of what you need.
- Your product and Windows version if it is a technical issue.
- Your order reference for payment, download, licence or refund questions.
- A screenshot of an error where it helps. Hide licence keys, payment details and confidential document content.
We reply within 2 working days.